Legal
Terms and Conditions
These terms cover your Hookooh account, trial, subscription, and use of the research tools.
Last updated: October 29, 2026
Your account
You must give accurate account details and keep your login private. You are responsible for activity under your account and for the people you add to a workspace.
Trial and subscription
Plans, prices, and included seats are shown on the website and in Billing. A trial starts after Autopay is authorized. The subscription charge begins when the trial ends unless you cancel before then.
Payments are processed by our payment provider. Failed payments can pause access until the charge succeeds.
Cancellation
You can cancel from Billing. Access continues until the end of the current paid period unless we say otherwise on that screen. Fees already charged are not refunded except where the law requires it.
Acceptable use
Use Hookooh for your own marketing research. Do not scrape the product, share your login, overload the service, or use it to break the law or another service’s rules.
Research results are based on public sources and can be incomplete or out of date. They are not a guarantee of campaign results.
Your content and ours
You keep the projects and notes you create. Hookooh and its name, design, and software stay ours. You may not copy the product or resell access.
Availability
We may change, pause, or remove features. We try to keep the service available, but we do not promise it will be uninterrupted.
Liability
To the extent the law allows, Hookooh is not liable for indirect or lost-profit damages, and our total liability for a claim is limited to the fees you paid for the service in the three months before the claim.
Changes
We may update these terms. The date on this page changes when we do. Continuing to use Hookooh after an update means you accept the new terms.
Contact
Questions about these terms can be sent to the email address shown on this website.